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How 88mcd Handles Your Personal Data

When you use your account on 88mcd — whether topping up via DANA, checking your wallet balance, or reaching support — certain data is collected and stored to keep that experience running securely.

DANA, OVO & GoPay transaction data coveredAccount security & session dataYour right to access and correct dataCookies and device signals explainedContact path to raise a data request
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88mcd How 88mcd Handles Your Personal Data
HOW WE PROTECT YOUR DATA

Data Handling, Cookies, and Account Security at 88mcd

Our data practices are built around the principle that your account information — and the payment trail tied to your DANA, OVO, or GoPay transactions — should only be used for the purposes we told you about when you registered. We do not sell personal data to third parties. We do not share your payment wallet identifiers with advertisers. Where we work with third-party service providers (such as payment processors or live game stream providers like Evolution), those partners receive only the data they need to deliver that specific service, under contractual data-handling obligations.

SSL Encryption in Transit

All data moving between your device and 88mcd servers — including OTP codes, login credentials, and DANA or GoPay transaction confirmations — travels over SSL-encrypted connections. This applies whether you access via mobile browser or the desktop interface.

Cookies and Device Signals

We use session cookies to keep you logged in across pages and to remember your preferred language and wallet setting.

Account Access Controls

Your account is protected by password and, where enabled, a one-time PIN sent to your registered contact. If we detect a login from an unrecognised device, we may prompt re-verification before allowing access to your wallet or withdrawal settings.

Payment Data Retention

Transaction records for DANA, OVO, and GoPay deposits and withdrawals are kept for the period required by applicable financial record-keeping rules in Indonesia. After that window closes, payment references are deleted from active records.

Third-Party Data Sharing

We share data with third parties only where necessary to operate the service — for example, passing a transaction reference to a payment gateway, or providing a session token to a live casino stream provider.

Your Right to Request Changes

You may request access to, correction of, or deletion of your personal data at any time through live chat or email. Requests are handled subject to applicable Indonesian law and any retention obligations we are required to meet.

DATA REQUEST CHANNELS

How to Reach Us About Your Data

If you want to see what data 88mcd holds on your account, ask us to correct something, or request removal of data you believe we no longer need to retain, our support team handles these requests directly. You do not need a legal representative — a message through live chat or email is enough to start the process. We aim to acknowledge data requests promptly and resolve them within the period required under applicable rules. For account-linked payment queries — such as confirming which wallet references we hold for your DANA or OVO transactions — the same channels apply.

Live Chat Open the chat widget from any page on 88mcd. Identify your account and describe your data request — our team will confirm receipt and walk you through the next steps, including any verification we need to process it securely.
Email Support Send your request to our support address listed in your account dashboard. Include your account username and the type of data request — access, correction, or removal. We respond to all data-related emails and do not route them to a generic queue.
Account Dashboard Some data — including your registered contact detail and linked e-wallet history for DANA, OVO, and GoPay — is visible directly inside your account settings. You can update contact details there without contacting support first.

Common Questions About Your Data and This Policy

The questions below cover what we hear most often from people checking how their data is used on 88mcd. If your question is not here, our support team handles data queries through live chat and email — both channels are open and monitored for account-related matters including anything connected to your DANA, OVO, or GoPay wallet records.

At registration we collect the contact detail you used to verify the account, your chosen username, and the device type of your first login. We do not ask for identity documents at the point of registration unless a verification step is triggered later by account or payment activity.

No. When you deposit via DANA, OVO, or GoPay, the transaction is processed through the payment gateway. We receive a transaction reference, wallet identifier, and timestamp — not your PIN or full account credentials. Those stay on your e-wallet app and never pass through our servers.

Payment records are retained for the period required by applicable financial regulation in Indonesia. Once that obligation expires, references are removed from active records. You can request a copy of your own transaction history at any time through live chat or email support.

Only 88mcd staff with a legitimate operational reason — such as account verification or payment dispute resolution — can access your account data. Third-party providers like payment gateways or live casino stream providers (such as Evolution) receive only the minimum data needed to deliver their specific service.

Yes. Send a data access request via live chat or email, quoting your account username. We will compile what we hold and share it with you. The process is subject to identity verification to confirm the request is coming from the account holder, not a third party.

For contact details linked to your account, you can update some fields directly in your account settings. For changes that affect your linked wallet identifier — for example, a new OVO number — contact support via live chat or email so we can verify the update before processing it.

You can request deletion of personal data we are not required to retain under applicable Indonesian law. Some records — particularly payment transaction references — must be kept for a defined period. We will confirm what can be deleted immediately and what is subject to a retention obligation.

We use session cookies to keep you logged in and to remember your settings. Analytics cookies help us see which areas — such as the No Commission Baccarat table or Batik Royale Slots — get the most use. You can adjust or block cookies through your browser settings; some features may behave differently if session cookies are disabled.

Yes. The same data practices apply whether you access 88mcd through a mobile browser or a dedicated app. Mobile sessions may collect additional device signals — such as operating system version and screen resolution — to optimise how the interface loads, but these are covered under the same retention and use rules.

Contact support immediately via live chat. Change your password and, if relevant, review the e-wallet linked to your GoPay or DANA account for any transactions you did not make. Our team will investigate the account access log and, where necessary, restrict access while the review is in progress.

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